"Josh and Reed of Block Factory are the Computer Whisperers – and more often, the Computer User Whisperers! In addition to their incredible technical knowledge and solution-orientation, the calming spirit and kind personalities eliminate every frustration that comes with technical problems. Our gallery's infrastructure depends on our IT, and with Block Factory on call for problem solving and future-proofing, we can focus on our mission, supporting our artists and our clients." — Alexander Gray, Alexander Gray Associates

"We have used many different computer consultants over the years, but Block Factory has been the best by far. We always receive immediate and friendly attention, and have been more than happy with the lack of complications with the network of computers Josh and his team set up several years ago." — Brian Clamp, CLAMPART

"Our law firm is a Mac office and we have been using Block Factory as our tech support team for almost a year. They provide outstanding service at reasonable rates. They are a pleasure to work with. They are professional and reliable. Our systems work flawlessly and whenever we need some help, they provide prompt service and solve the issue. These guys are pros. They truly understand the Apple systems and products. I highly recommend them." — Robert Ottinger, The Ottinger Firm, P.C.

"As a small business owner of an architecturally based firm, Reed came to my rescue when no others could solve the problem.... Networking of my server, printers and the mix of Macs and PC computers proved too much for several other technicians including Apple representatives that simply gave up and resulted in much lost time, unnecessary anxiety and expenditure of money. Reed quickly changed all that! His knowledge of both platforms, creative approach to problem solving, and his persistence and drive enabled him to ask the right questions that led to getting us back up and running quickly. And that is always a good thing!" — John Swanson, John Swanson Design Studio, LLC

"Josh Sucher, partner at Block Factory, has been an invaluable asset to my (Ditmas Park, Brooklyn) communications agency, Brand Robertson. Given the breakneck speed technology changes, I am constantly having computer issues, whether software or hardware related. Josh has always been able to troubleshoot and fix the problems, in a thoughtful manner. The net net is when I hit the panic button, and call Josh, he is very responsive, with a good, can-do attitude - for a reasonable rate." — Brent Robertson, Brand Robertson

"This is an excellent company! Reliable, punctual, and very quick to respond to any communication. They have always found solutions to our problems and have helped to keep us up-to-date with our systems. They have been excellent at troubleshooting and also have helped to set up systems that work best for our particular needs. Block Factory has really helped to give me peace of mind. When issues come up, I simply email or text and I know that the problem will be resolved in a timely manner. I have dealt with other IT companies for my business. BF is by far the best and I recommend Josh and this company without hesitation!" — Cynthia King, Cynthia King Dance Studio